Reinstall Windows or macOS Without Losing Your Data

Constant errors, a virus that keeps coming back, or a computer that is simply worn out after years of use: a clean installation gives it a fresh start. The important part is doing it without losing anything.

Step 1: a full backup

Before anything is erased we back up your documents, photos, desktop, browser bookmarks and email to an external drive, and check that the backup opens.

Step 2: a clean, up-to-date system

We install the latest version of Windows or macOS that your computer supports, with all updates and the correct drivers for screen, sound, WiFi and touchpad.

Step 3: your apps and files back

We restore your files to the same places and install the essential apps: browser, office suite, PDF reader, video calls and anything else you use for work.

Ready to use

You get your computer back fast, clean and set up the way you like it, with tips on keeping it that way.